Last Updated: April 2025
At Springbank Group LLP, we are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy and Cookie Policy outlines how we collect, use, and protect your data when you use our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Springbank Group LLP is a property development and investment company based in Liverpool, UK. We specialize in luxury developments and restoring period properties.
Email: info@springbankgroup.co.uk
Address: Springbank Group LLP, 169 Rose Lane, Liverpool, L18 5EA
What Information We Collect
We may collect and process the following data:
- Personal Information: When you fill out forms, contact us, or register for services via our website, we may collect your name, email address, and other relevant details. - Usage Data: Information about how you use our website, such as your IP address, browser type, and the pages you visit.
How We Use Your Information
We use your information to:
- Respond to your enquiries and provide services you request.
- Improve our website and understand how users interact with it.
- Comply with legal obligations.
Our legal basis for processing your personal data includes:
- Consent: Where you have provided consent (e.g., for cookies or communications).
- Contract: Where processing is necessary to fulfil a contract with you.
- Legitimate Interests: To improve our services and website functionality.
- Legal Obligation: To comply with applicable laws and regulations.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with:
- Trusted service providers who help us operate our website or manage services.
- Authorities, if required by law.
Cookies
Cookies are small files stored on your device to enhance your browsing experience. Our website uses minimal cookies to ensure functionality and provide a better user experience.
Managing Cookies: You can control and manage cookies through your browser settings. Visitors can also opt out of cookies on the website itself by using the "Cookies Settings" link in the footer. Please note that disabling cookies may affect certain features of the website.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Ask us to correct any inaccuracies.
- Erasure: Request the deletion of your personal data where applicable.
- Restriction: Request we limit how we process your data in certain circumstances.
- Portability: Request we transfer your data to another organisation in a machine-readable format.
- Objection: Object to how we process your data for legitimate interests.
- Withdraw Consent: Withdraw consent at any time, where consent is the basis for processing.
To exercise any of these rights, contact us at: info@springbankgroup.co.uk You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights have been violated.
Data Security
We take appropriate technical and organisational measures to protect your data against
unauthorised access, alteration, or disclosure.
Retention of Your Data
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements. Specific retention periods will vary depending on the nature of the data.
Changes to This Policy
We may update this policy occasionally to reflect changes in legal requirements or our practices. We encourage you to review this page regularly for updates.
Contact Us
If you have any questions about this policy or how we handle your data, please contact us at:
- Email: info@springbankgroup.co.uk
- Address: Springbank Group LLP, 169 Rose Lane, Liverpool, L18 5EA
You can also contact the Information Commissioner’s Office (ICO) for more information or to raise a concern: https://ico.org.uk
